Provides management with the means to collate multiple versions of the delay codes entered into SITA by ground agents /dispatchers, ACARS, the flight commander. Both high level and deep dive analysis of all key performance metrics on delays, diversions, cancellations are available in real-time via web access.
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On Time Performance

Functions / Metrics

  • Company specific OTP measures 'live'
  • 1st rotation OTP reporting (FCS)
  • FAA OTP statistical reporting
  • Cancelled legs with reasons
  • Number of tail changes
  • Detail of equipment changes
  • Interfaces to live global plotting via 'Flight Explorer'
  • Delay reasons and comparisons of delays from Station Managers v Captain v Agents
  • Dashboard Analysis of delay by Station, Aircraft, Captain, Reason, Season to establish true cause
  • Average block time by route over seasons or days of week v Planned Block
  • Average passenger loads by route / season / day etc
  • Ground service consumption (de-icer, GPU etc)
  • Engineering response times / optimum maintenance planning
  • Effect on crew utilisation

Benefits

  • Measure number flights on time, was it avoidable, what was real cause, what are main causes
  • Increase fleet utilisation
  • Understand optimisation of maintenance
  • Follow missed connections
  • Track response times of engineering
  • Measure flight cancellations
  • Monitor tail swaps and/ or type changes